Although the main purpose of a job description is obviously to describe a job, it also serves a much larger purpose. A well-written job description can improve a company’s ability to manage employees in many ways.
A well-written job description will do the following:
- Clarify expectations. Employers need to spell out their expectations of what an employee should be doing on a day-to-day basis. Providing a clear description of tasks ensures that both employers and employees are on the same page and prevents misunderstandings of what needs to be done and when.
- Provide structure. Organizations must ensure that their needs are being met on a company-wide basis. Job descriptions provide the discipline and structure a business needs to make sure all necessary duties and responsibilities are assigned. They enable an organization to allocate and manage roles in a uniform way which increases efficiency and effectiveness of recruitment, training and development, organizational structure, workflow, and customer service.
- Enable fair pay scales. Most employers assign pay scales, or grades, to jobs. A transparent system which provides a “salary range” can ensure that those within the same, or similar, job functions are compensated fairly and logically across the board.
- Identify skill sets and training needs. Job descriptions can help employers gauge skill sets to understand who knows what, who doesn’t, and what types of training and development to provide employees. It can also be helpful in succession planning and career advancement for employees.
- Set a standard for performance review. Job descriptions allow employers to identify what has, and has not, been achieved since an employee’s last performance review. Many employers base merit increases on job performance linked directly to a job description as it provides objectivity for appraisals, performance reviews, counselling, and disciplinary issues.
A good job description is easy to create. Keep it simple and describe the actual day-to-day duties. Consider the following task identified in a job description:
Monitor office supplies and order replacements when stock runs low.
There’s no room for interpretation of what’s expected in the above. Unfortunately, many employers try to wordsmith a bit too much and fall back on corporate jargon. Using this technique, here’s how one might describe the same job:
Systemically integrate office material processes and facilitate cooperation and synthesis to achieve corporate goals.
It’s fair to say that we’ve all seen job descriptions like this. Using corporate speak simply doesn’t help anyone. Saying what you really mean and what the company really needs from an employee will help everyone understand what’s expected of both parties. It’s also a good idea to keep job descriptions fairly generic so you don’t have to continually update them and the tasks described are general enough to achieve business needs. The following tweak to our example would be entirely too specific:
Monitor office supplies on Tuesday afternoon at 2pm and order more when needed using Form Number xyz and then submit to Mary Smith.
Our experienced business and employment law attorneys at Davis Law Group can help you ensure you have crafted job descriptions that can benefit employees and the company as a whole – especially when workflows or processes change and a job description becomes outdated. Give us a call today, we are here to help.